Bet365
Overview
- Website: www.bet365.com
- Established: 2001
- Withdrawal Limit: No Limits
- Casino Type: Download, Instant Play, Mobile
Pros / Cons
- 0-24 withdrawal time frame
- Unlimited withdrawal
- Optimized for mobile
- Live chat open 24/7
- Multiple restricted countries
Bet365 Casino is a first-class UKGC and Gibraltar licensed online casino. The casino is one facet of the Bet365 business which also includes sports betting, poker, and bingo rooms, for a complete gambling experience. Over the years this company has earned a reputation for fairness and professionalism and should be among the top considerations for UK based players in particular.
Software and game selection
Bet365 Casino offers both in browser play and downloadable casino software for Windows PCs. Once you sign up and register, you can use the same account to bet at the casino, poker room, bingo and sportsbook which makes for a convenient all-round betting experience.
Looking firstly at the download option, the casino has a wide variety of classic and modern video slot games. These are complemented by table games like Craps and several versions of Roulette, card games featuring the classics Blackjack, Casino War, Pontoon, Baccarat, and many more.
Your other option is to game directly on the website, and this opens up a whole range of other possibilities with a greater variety of games available from many more suppliers. These are all serious developers of some of the highest quality online gambling games in the world. A large proportion of these games are able to be played on your mobile phone or tablet and the site fully adjusts to accommodate such devices. Oh, and I shouldn’t forget to mention the extensive live dealer section that allows you to play live dealer versions of many popular table games.
Those of you that enjoy shooting for the progressive jackpot will find Bet365 to be among the best sites on the web. Unlike many other less reputable casinos, Bet365 pays progressive wins in one lump sum rather than in installments, so should you win a big one you won’t be waiting 30 years to receive all of your money.
Banking and customer support
Members have a variety of methods available to fund their Bet365 accounts, and most of the deposit options can also be used as withdrawal methods. In my experience withdrawals are generally processed and paid within 24 hours, though this can vary depending on the method you use. One great point in this casino’s favor is that they are very well funded and do not impose restrictions on the amount you may withdraw in a week or a month, though there are individual transaction limits.
It is excellent to see that Bet365 takes the protection of its customers’ deposits seriously. They disclose that the segregation that they apply to customer funds meets the UKGC standards to be classified as a “medium” level of protection. This means that if the business were to become insolvent, player funds would be protected and creditors would not be able to seize them to recover debts.
Customer service is taken care of 24/7 by a helpful service team that you can contact via phone, email, fax, or most conveniently, live chat. My experience with the live chat people has been pretty much what you would expect from a casino support rep: polite and able to answer straightforward inquiries.
Security, fairness, and responsible gambling
Bet365 offers their members protection through security measures that include industrial strength encryption that is activated at all times while you navigate through their website. According to our tests, all data entered during registration, login, gameplay, and banking is encrypted and therefore protected from interception by nefarious third parties.
Bet365 is admirably transparent in its operation. Each month it publishes the results of an audit disclosing the aggregated payout percentages of the various game categories across its site. For example, it reports last month’s payout percentages for slots, table games, card games, video poker, and fixed odds games separately. Theoretical payout rates for many of the individual games can be viewed in game.
As is required by its licensor the United Kingdom Gambling Commission, Bet365 follows industry best practice when it comes to offering players controls and measures to practice responsible gambling. Inside your account settings page on the website, you may set daily, weekly or monthly limits on the amount you may deposit at the site. Another feature called “reality check” allows you to set a time limit which, when exceeded, causes the site to prompt you to take a break. There is also the option of self-setting a temporary time-out or total self-exclusion from the site.